ICAgile and AI Training in Fiji
Fiji's outsourcing industry employs more than 9,500 people and is aiming for 15,000 jobs by 2030, with much of the work done for Australian and New Zealand companies. As that work moves from contact centres into finance, HR and IT support, team leads are asked to plan, prioritise and improve work, not just manage a queue. Government departments face a similar shift as more public services move online.
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Why teams in Fiji come to us
Outsourcing is moving past the phone queue
Outsource Fiji has said it is preparing the industry for knowledge process and IT outsourcing, and Fiji firms already run HR, finance and IT helpdesk work for overseas clients. That kind of work runs on backlogs, handovers and steady improvement with a client in another country. Facilitation and lean flow skills help team leads in Suva and Nadi keep that work visible and predictable.
A national push to put services online
The National Digital Strategy 2025 to 2030 aims to put 80 per cent of government services online and create 40,000 ICT jobs by 2030. Ministries, statutory bodies and their suppliers will need to deliver digital services in smaller, tested steps rather than one large launch. Agile delivery and a shared grounding in AI give public servants and vendors a common way of working.
Tourism sets the rhythm of the economy
Fiji welcomed a record 986,367 visitors in 2025, and almost half came from Australia. Hotels, tour operators, transport firms and the businesses that serve them plan around seasonal peaks and guest expectations set in Sydney and Auckland. Agile planning and practical AI tools help their leaders improve guest service without adding headcount.
Fiji in numbers
The figures behind the demand for agile and AI skills in Fiji, with their sources.
- Fiji's outsourcing industry employs more than 9,500 people and is targeting 15,000 jobs by 2030. (The Fiji Times, April 2026)
- The National Digital Strategy aims to create 40,000 ICT jobs and make 80 per cent of government services accessible online by 2030. (The Fiji Times, April 2025)
- Fiji recorded 986,367 visitor arrivals in 2025, with Australia supplying 45.9 per cent and New Zealand 22.2 per cent. (The Fiji Times, citing the Fiji Bureau of Statistics, January 2026)
- About 741,000 people in Fiji used the internet at the end of 2025, 79.3 per cent of the population. (DataReportal, Digital 2026: Fiji, November 2025)
- The 2026 to 2027 Budget raises the Training Grant Scheme's share of the employer payroll levy from 0.1 per cent to 0.5 per cent of pay. (The Fiji Times, June 2026)
Sectors we work with in Fiji
- Business process outsourcing
- Tourism and hospitality
- Banking and insurance
- Government and public service
- Telecommunications
- Regional and development organisations
ICAgile certification cost in Fiji
Learners in Fiji pay in US dollars at checkout. ICP certification seats cost US$679 to US$1,499, and each ICAgile AI micro-credential costs US$399. The table shows a selection. Every other course shows its price on its course page, and the public academy lists them all.
| Course | Seat price (USD) |
|---|---|
| Foundations | |
| Agile Fundamentals (ICP) | US$699 |
| Foundations of AI (ICP-FAI) | US$899 |
| Facilitation and coaching | |
| Agile Team Facilitation (ICP-ATF) | US$679 |
| Agile Coaching (ICP-ACC) | US$849 |
| Delivery and portfolio | |
| Agile Project and Delivery Management (ICP-APM) | US$899 |
| Product and marketing | |
| Agile Product Owner (ICP-APO) | US$899 |
These prices are for buyers billed in Fiji. Checkout sets the currency from where you are when you book, so buyers elsewhere pay their own country's price.
Each seat price covers the live course, all courseware and the ICAgile credential, with no renewal fee afterwards. Two-course combos cost 10% less than buying the two seats separately. For groups of 6 or more, we run a dedicated cohort for your company, with volume pricing.
Funding and paying for training in Fiji
Employers in Fiji pay a 1% levy on gross pay to Fiji National University, and part of it may be claimed back as grants for courses from FNU accredited training providers, a share the 2026 to 2027 Budget is set to increase. Check with FNU's Levy and Grants department whether a course from an overseas provider qualifies before relying on it. Source.
Company buyers: send the form. See invoices, POs and supplier setup.
Class times for Fiji
Public ICAgile certification cohorts are listed in US Eastern and UK time on each course page. Most start at 8 AM US Eastern (1 PM UK time), which is midnight the next day in Suva from mid-March to early November and 1 AM the next day from early November to mid-March. Cohorts that start at 12 PM US Eastern begin at 4 AM the next day from mid-March to early November and 5 AM the next day from early November to mid-March.
The ICAgile AI micro-credentials, and a few certification cohorts, run on Singapore time from 1 PM, which is 5 PM in Suva all year.
Company cohorts run in Suva working hours on dates you choose, online or on site in Suva, Nadi, Lautoka or Denarau.
What ICP means, and where to start
ICP stands for ICAgile Certified Professional. The letters after it name the topic, for example ICP-ACC for Agile Coaching. Agile Visa has been an ICAgile Member Organisation since December 2017. Most teams start with ICP, Agile Fundamentals (US$699), or with ICP-FAI, Foundations of AI (US$899).
Where to start, by role
- Scrum Masters and team leads: ICP-ATF (US$679), then ICP-ACC (US$849).
- Agile coaches: ICP-ACC, then ICP-ENT (US$899) or ICP-SYS (US$999).
- Project and delivery managers: ICP-APM (US$899), then ICP-LPM (US$1,499) for portfolio work.
- Product owners and product managers: ICP-APO (US$899) and ICP-PDM (US$899), plus the ICAgile AI micro-credentials (US$399 each).
- Managers and leaders: ICP-LEA (US$999) and ICP-PDV (US$999).
Pacific islands: Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea
Teams in Samoa, Tonga, Vanuatu, Solomon Islands and Papua New Guinea join the same live online cohorts as Fiji, and a company cohort can bring staff from several island offices into one virtual room. Apia and Nuku'alofa are one hour ahead of Suva, Port Vila and Honiara one hour behind, and Port Moresby two hours behind, so an AI micro-credential that starts at 1 PM Singapore time begins between 3 PM and 6 PM across the region.
How a first engagement usually runs in Fiji
A sensible start in Fiji is one company cohort of team leads from your busiest operation, such as a contact centre floor in Suva or a hotel group's office in Nadi, scheduled in Fiji working hours so shifts keep running. Those leads take facilitation and AI skills back to their teams, and a short leadership session helps managers back the change before a wider rollout.
Common starting points here: Agile Team Facilitation (ICP-ATF), Foundations of AI (ICP-FAI), Leading with Agility (ICP-LEA).
Training companies and partners
Training companies and resellers with clients in Fiji can contact us about partnering on ICAgile courses.
Training by topic and industry in Fiji
Beyond ICAgile certification, company teams in Fiji can train with us in these areas.
Also training across Oceania
Agile Visa runs the same founder-led ICAgile, AI and leadership programmes for teams in Australia and New Zealand, live online across the region or in person at your premises.
Frequently asked
How much does ICAgile certification cost in Fiji?
ICP certification seats cost US$679 to US$1,499, charged in US dollars (USD) at checkout. For example, ICP is US$699, ICP-ACC is US$849 and ICP-FAI is US$899. Each ICAgile AI micro-credential costs US$399.
What does ICP stand for?
ICP stands for ICAgile Certified Professional. The letters after it name the topic, for example ICP-ACC for Agile Coaching and ICP-FAI for Foundations of AI.
Do you deliver on site in Suva and Nadi?
Yes. Company cohorts can run on site in Suva, Nadi, Lautoka or Denarau, and live online for staff anywhere in Fiji, including Vanua Levu and the outer islands.
Does Fiji's time change during the year?
No. Cabinet suspended daylight saving in October 2023, so Fiji stays on UTC+12 all year. Public cohort times in Fiji only move when US clocks change in March and November.
Can the FNU training levy help pay for this?
Grants under the FNU scheme are for programmes from FNU accredited providers, and it is not confirmed that a course from an overseas provider qualifies. Ask FNU's Levy and Grants department before booking, and we can supply course outlines and attendance records for your request.
How many people do we need for a company cohort?
Six or more learners is enough for a dedicated company cohort in Fiji hours, online or on site. Smaller groups can join the AI micro-credential cohorts that fall in the Fiji afternoon, or the public cohorts.
What time do public cohorts start in Suva?
Most start at 8 AM US Eastern, which is midnight the next day in Suva from mid-March to early November and 1 AM the next day from early November to mid-March. Company cohorts run in Suva working hours on dates you choose.
Can my company pay by invoice or purchase order?
Yes. Company buyers: send the form.
Bring this to your team in Fiji
Tell us the group, the goal and the timeline. Prashant scopes every programme personally, and you get a written proposal rather than a brochure.
Talk to us