What you will be able to do
- A clear view of your triggers and early warning signs
- A short set of ways to stay steady under pressure
- Listening that checks what you heard instead of guessing
- Habits that build trust and make it safe to speak up
What we cover
| Topic | What you do |
|---|---|
| Emotional intelligence as a skill | See it as a skill you can build, not a fixed trait. |
| How emotions shape what you do | Treat feelings as useful information, not as plain fact. |
| Your triggers and patterns | Spot your triggers and choose a response, not a reaction. |
| Managing your reactions | Pick ways to prepare, stay steady and recover afterwards. |
| Reading others with empathy | Check cues instead of guessing, and listen to understand. |
| Hard conversations and trust | Stay kind and clear when tension rises, and hold your line. |
Who it is for
Team members, team leads and people managers, HR and learning professionals, and anyone whose work depends on good relationships. No psychology background needed.
How the course runs
- In person: one day, 6 live hours
- Live online: two sessions of 3 hours
- Before class: a short video and a one page read
How to earn the ICA Emotional Intelligence Professional Certification
The ICA Emotional Intelligence Professional Certification (ICP-EQI) is 1 core certification plus at least 2 of the specialized certifications below, in any order.
Your pathway
Our suggested route: this core course plus two specialized certifications that build on it.
Emotional IntelligenceAll 14 specialized certifications that count
How you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Emotional Intelligence certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Emotional Intelligence Professional Certification?
The ICA Emotional Intelligence Professional Certification (ICP-EQI) is the Emotional Intelligence core certification (IC-EQNT) plus at least 2 of the 14 specialized certifications that count toward it, in any order.
How long is the Emotional Intelligence core course?
6 live hours: one day in person, or two live online sessions of 3 hours. Before class you watch a short video and go through a one page read.
Which specialized certifications count toward the ICA Emotional Intelligence Professional Certification?
14 specialized certifications count, including EQ Across Culture and Identity, EQ for People Managers, EQ in Remote and Hybrid Environments, Giving and Receiving Feedback with EQ and Self-Regulation and Resilience Under Pressure. The full list is on this page.
How do I earn the Emotional Intelligence certification?
Attend every session in full and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Emotional Intelligence certification badge.
Can my team take Emotional Intelligence together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Emotional Intelligence?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us