What you will be able to do
- Your common feedback triggers, on both sides
- A way to be specific and direct while reading the room
- Steps to stay open when the feedback stings
- A short review that makes the next exchange better
What we cover
| Topic | What you do |
|---|---|
| The emotions behind feedback | See how threat changes tone, listening and what you hear. |
| Clear and caring feedback | Choose timing, words and tone, and adjust as they respond. |
| Receiving feedback with openness | Stay engaged, ask questions and choose your response. |
| Feedback relationships and learning | Review exchanges to build trust and more honest feedback. |
Who it is for
Team members, team leads, people managers, and HR and learning professionals who want feedback to land well both ways. Some grounding in emotional intelligence helps.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Giving and Receiving Feedback with EQ counts toward 2 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA Emotional Intelligence Professional Certification: the core certification plus two specialized certifications, including this one.
Emotional Intelligence
Giving and Receiving Feedback with EQ
EQ Across Culture and IdentityHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Giving and Receiving Feedback with EQ certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Giving and Receiving Feedback with EQ certification?
Giving and Receiving Feedback with EQ (IC-FBEQ) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Give feedback that is clear and kind, take hard feedback without getting defensive, and keep honest conversations going.
How long is the Giving and Receiving Feedback with EQ course?
One session of 3 live hours, in person or live online.
Does Giving and Receiving Feedback with EQ count toward an ICA professional certification?
Yes. It counts toward the ICA Emotional Intelligence Professional Certification and ICA Communication Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Giving and Receiving Feedback with EQ certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Giving and Receiving Feedback with EQ certification badge.
Can my team take Giving and Receiving Feedback with EQ together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Giving and Receiving Feedback with EQ?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us