What you will be able to do
- A simple way to find out what motivates each person
- Recognition that fits the person, not generic praise
- Early signs that someone is losing interest or may leave
- A direct, caring talk with someone thinking of leaving
What we cover
| Topic | What you do |
|---|---|
| What motivates each person | See how freedom, growth and recognition differ by person. |
| Meaningful recognition | Name the effort or skill, and match what the person values. |
| Early signs of disengagement | Notice who has gone quiet and whose answers turn vague. |
| Conversations about staying | Address real concerns without pressure or empty promises. |
Who it is for
People managers, team leads, supervisors and HR partners who want to keep good people engaged and on the team. Some experience of managing people helps.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Recognition, Motivation, and Retention counts toward 2 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.


A suggested pathway
One way to earn the ICA Emotional Intelligence Professional Certification: the core certification plus two specialized certifications, including this one.
How you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Recognition, Motivation, and Retention certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Recognition, Motivation, and Retention certification?
Recognition, Motivation, and Retention (IC-RMRN) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Find out what drives each person, give recognition that lands, and act early when someone starts to pull away.
How long is the Recognition, Motivation, and Retention course?
One session of 3 live hours, in person or live online.
Does Recognition, Motivation, and Retention count toward an ICA professional certification?
Yes. It counts toward the ICA Emotional Intelligence Professional Certification and ICA People Management Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Recognition, Motivation, and Retention certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Recognition, Motivation, and Retention certification badge.
Can my team take Recognition, Motivation, and Retention together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Recognition, Motivation, and Retention?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us