What you will be able to do
- A simple map of how the parts of a problem connect
- A way to spot the feedback loops that keep problems going
- A short list of the few places worth changing
- Checks for side effects before you roll out a fix
What we cover
| Topic | What you do |
|---|---|
| Seeing the structure behind events | Look past single events to the structure that drives them. |
| Complicated or complex? | Tell when a problem needs systems thinking, not more detail. |
| Feedback and behaviour over time | Trace how feedback loops drive growth, balance or decline. |
| Unintended consequences | Spot fixes that ease a symptom while the cause gets worse. |
| Mapping a system | Draw the system to see links that words alone can hide. |
| Where to intervene | Find the point that matters most, and revisit assumptions. |
Who it is for
Managers and team leads, operations and improvement teams, project, product and change leads, and business analysts. No systems thinking experience needed.
How the course runs
- In person: one day, 6 live hours
- Live online: two sessions of 3 hours
- Before class: a short video and a one page read
How to earn the ICA Systems Thinking Professional Certification
The ICA Systems Thinking Professional Certification (ICP-SYT) is 1 core certification plus at least 2 of the specialized certifications below, in any order.
Your pathway
Our suggested route: this core course plus two specialized certifications that build on it.
Systems ThinkingAll 9 specialized certifications that count
How you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Systems Thinking certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Systems Thinking Professional Certification?
The ICA Systems Thinking Professional Certification (ICP-SYT) is the Systems Thinking core certification (IC-SYTG) plus at least 2 of the 9 specialized certifications that count toward it, in any order.
How long is the Systems Thinking core course?
6 live hours: one day in person, or two live online sessions of 3 hours. Before class you watch a short video and go through a one page read.
Which specialized certifications count toward the ICA Systems Thinking Professional Certification?
9 specialized certifications count, including Systemic Intervention Design, Systems Mapping, Adoption Design, Designing for Delivery Team Effectiveness and Hybrid Delivery Planning. The full list is on this page.
How do I earn the Systems Thinking certification?
Attend every session in full and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Systems Thinking certification badge.
Can my team take Systems Thinking together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Systems Thinking?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us