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ICA core certification · Complexity & Change

Decision Making Certification

ICA Decision Making core certification (IC-DEMK), the core of the ICA Decision Making Professional Certification (ICP-DEM)

Frame decisions clearly, weigh options and risks, involve the right people and learn from every result, with or without AI.

⏱ 6 live hours 🌍 In person or live online 🏅 ICA certification badge 📅 Updated 11 November 2026
ICA Decision Making core certification badge (IC-DEMK)
In short: Decision Making (IC-DEMK) is the core certification of the ICA Decision Making Professional Certification (ICP-DEM) from ICA, the International Certification Alliance (formerly ICAgile). The course runs for 6 live hours: one day in person, or two live online sessions of 3 hours. To earn the ICA Decision Making Professional Certification, you add 2 of the 12 specialized certifications on this page.

What you will be able to do

What we cover

TopicWhat you do
Decision making foundationsSpot the hidden pressures and biases that shape decisions.
Framing the decisionClarify what is being decided, why, and who owns it.
Options and criteriaCreate real options and compare them on clear criteria.
Evidence, uncertainty and riskWeigh evidence and risk, choose, and name what you give up.
Designing the decision processChoose who takes part and how, so every key voice is heard.
Accountability, learning and AIExplain choices, learn without blame, and judge AI advice.

Who it is for

Managers, team leads, project and product people, analysts, and anyone who makes or influences decisions in complex work. No decision making training needed.

How the course runs

How to earn the ICA Decision Making Professional Certification

ICA Decision Making Professional Certification badge (ICP-DEM)ICA Decision Making core certification badge (IC-DEMK)

The ICA Decision Making Professional Certification (ICP-DEM) is 1 core certification plus at least 2 of the specialized certifications below, in any order.

Your pathway

Our suggested route: this core course plus two specialized certifications that build on it.

All 12 specialized certifications that count

ICA Data, AI, and Decision Accountability certification badge (IC-DAIA)
Data, AI, and Decision AccountabilityUse data and AI to inform decisions, check the evidence behind them, record your reasons and keep a real…
ICA Decision-Making Delegation certification badge (IC-DMDL)
Decision-Making DelegationDecide who should make each decision, at what level of authority, and say it so clearly that nobody has to…
ICA Decision-Making Under Uncertainty certification badge (IC-DMUY)
Decision-Making Under UncertaintyMake sound decisions with incomplete information, watch the signals that matter, and change course when…
ICA AI and Human Judgment certification badge (IC-AIHJ)
AI and Human JudgmentDecide when to rely on AI, when to override it and when not to use it at all, and keep your own judgement…
ICA Customer-Centric Culture, Leadership and Decision-Making certification badge (IC-CCLD)
Customer-Centric Culture, Leadership and Decision-MakingSpot what shapes how people treat customers, give teams room to act, and build routines that keep…
ICA Delegation and Developing Others certification badge (IC-DDVO)
Delegation and Developing OthersDelegate work that helps people grow, hand it over with the right context, and follow up in a way that…
ICA Evidence Quality certification badge (IC-EVQY)
Evidence QualityJudge how far you can trust evidence, combine sources honestly, and stop conclusions from claiming more…
ICA Facilitating Decision-Making certification badge (IC-FADM)
Facilitating Decision-MakingHelp groups reach clear decisions people truly own, plan for deadlock early, and adapt when a meeting goes…
ICA Prioritization certification badge (IC-PRIO)
PrioritizationChoose what comes first when there is more to do than time allows, with reasons people can see and challenge.
ICA Problem Framing and Root Cause Analysis certification badge (IC-PBFM)
Problem Framing and Root Cause AnalysisFrame problems clearly, separate symptoms from root causes, and write problem statements that lead to the…
ICA Reasoning Quality certification badge (IC-RSQY)
Reasoning QualitySpot traps in your reasoning, test assumptions without turning challenge into conflict, and track how your…
ICA Risk Appetite and Tolerance Design certification badge (IC-RKTD)
Risk Appetite and Tolerance DesignTurn a vague risk appetite statement into clear limits, examples and decision rules that people actually use.

How you earn your certification

  1. Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
  2. Within 24 hours after class, Agile Visa registers the class and your details with ICA.
  3. ICA emails you to set up or open your ICA profile.
  4. Complete ICA's short post-class survey.
  5. ICA issues your verified Decision Making certification badge.

Why learn with Agile Visa

Learn by doing

Short inputs, then real practice on one business case. You leave with work you can use.

Practitioner instructors

ICA authorized instructors who have done the work they teach.

Learn on your schedule

Live online across time zones, or a private class for your team.

Trusted worldwide

The largest, most trusted and most respected ICA accredited training provider globally.

Founded 2017. 75,000+ professionals across 140+ countries.

Register your interest

Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.

Thank you. We have your request for Decision Making and will reply by email.

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Frequently asked questions

What is the ICA Decision Making Professional Certification?

The ICA Decision Making Professional Certification (ICP-DEM) is the Decision Making core certification (IC-DEMK) plus at least 2 of the 12 specialized certifications that count toward it, in any order.

How long is the Decision Making core course?

6 live hours: one day in person, or two live online sessions of 3 hours. Before class you watch a short video and go through a one page read.

Which specialized certifications count toward the ICA Decision Making Professional Certification?

12 specialized certifications count, including Data, AI, and Decision Accountability, Decision-Making Delegation, Decision-Making Under Uncertainty, AI and Human Judgment and Customer-Centric Culture, Leadership and Decision-Making. The full list is on this page.

How do I earn the Decision Making certification?

Attend every session in full and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Decision Making certification badge.

Can my team take Decision Making together?

Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.

Interested in Decision Making?

Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.

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