What you will be able to do
- A board that shows overload, delays and blocked work
- A quick way to find where work waits and why
- Small experiments to improve flow, with a clear measure
- Ground rules for using flow measures without blame
What we cover
| Topic | What you do |
|---|---|
| Making work and flow visible | Use a shared board to show where work piles up or stops. |
| What slows the flow of work | Find the queues, waiting and rework that cause delay. |
| Improving flow | Run small, measurable experiments without micromanaging. |
| Using flow measures fairly | Read flow numbers to fix the system, never to rank people. |
Who it is for
Team members and leads, delivery and project managers, Scrum Masters, agile coaches, and operations staff who manage queues of work. No experience of flow methods needed.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Improving Flow counts toward 3 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA Agile Delivery Professional Certification: the core certification plus two specialized certifications, including this one.
Agile Delivery
Improving Flow
Continuous ImprovementHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Improving Flow certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Improving Flow certification?
Improving Flow (IC-IMPF) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Make work visible, find where it gets stuck, and run small experiments that help it move smoothly, without blaming people.
How long is the Improving Flow course?
One session of 3 live hours, in person or live online.
Does Improving Flow count toward an ICA professional certification?
Yes. It counts toward the ICA Agile Delivery Professional Certification, ICA Professional Certification in Project Management and ICA Systems Thinking Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Improving Flow certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Improving Flow certification badge.
Can my team take Improving Flow together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Improving Flow?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us