What you will be able to do
- Expectations so clear that nobody has to guess
- Early warning signs and a calm first conversation
- A conversation plan that is direct, specific and caring
- A factual record that protects both you and the employee
What we cover
| Topic | What you do |
|---|---|
| Setting performance expectations | Check priorities, tools and support before blaming a person. |
| Recognising underperformance early | Spot slipping deadlines and talk before problems grow. |
| Holding performance conversations | Name the gap, its impact and the change needed, with care. |
| Fair records and expert help | Write a fair record and know when to involve HR or legal. |
Who it is for
People managers, team leads, supervisors, project leads who manage people, and HR partners who support managers. Some experience of managing people helps.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Performance Management counts toward 2 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA People Management Professional Certification: the core certification plus two specialized certifications, including this one.
People Management
Performance Management
Leadership StylesHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Performance Management certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Performance Management certification?
Performance Management (IC-PFMT) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Set clear expectations, spot problems early, hold direct and caring conversations, and keep a fair record when needed.
How long is the Performance Management course?
One session of 3 live hours, in person or live online.
Does Performance Management count toward an ICA professional certification?
Yes. It counts toward the ICA People Management Professional Certification and ICA Communication Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Performance Management certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Performance Management certification badge.
Can my team take Performance Management together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Performance Management?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us