What you will be able to do
- A list of warning signs, from silence to power struggles
- Questions that get past symptoms to the real cause
- Team agreements that make it safe to disagree
- Habits that deal with tension early, before it builds
What we cover
| Topic | What you do |
|---|---|
| Conflict cultures and team health | See how a team's conflict habits shape trust and results. |
| Diagnosing conflict patterns | Read the symptoms and dig down to the underlying issues. |
| Interventions for the whole team | Tackle root causes with norms, safety and structured talks. |
| Keeping healthy conflict norms | Protect safety and agreements when pressure builds. |
Who it is for
Team leads and managers, Scrum Masters and agile coaches, HR partners, and team members who want healthier debate. Some experience of working in a team helps.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Conflict and Team Health counts toward 2 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA Collaboration Professional Certification: the core certification plus two specialized certifications, including this one.
Collaboration
Conflict and Team Health
Large Group FacilitationHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Conflict and Team Health certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Conflict and Team Health certification?
Conflict and Team Health (IC-CFTH) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Read how your team handles disagreement, find the causes behind the symptoms, and build habits that make honest debate normal.
How long is the Conflict and Team Health course?
One session of 3 live hours, in person or live online.
Does Conflict and Team Health count toward an ICA professional certification?
Yes. It counts toward the ICA Collaboration Professional Certification and ICA Conflict Navigation Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Conflict and Team Health certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Conflict and Team Health certification badge.
Can my team take Conflict and Team Health together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Conflict and Team Health?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us