What you will be able to do
- Messages that say what the change means for each person
- Ways to start real conversations, not just announcements
- A plan that keeps communication going after the launch
- Simple checks that show whether people really understand
What we cover
| Topic | What you do |
|---|---|
| Why change messages are different | See why a clear announcement can still leave people lost. |
| Designing for meaning and dialogue | Make room for questions and adapt your tone to each group. |
| Communicating through each stage | Keep talking after the launch, as what people need shifts. |
| Checking your communication works | Look for real understanding, not just messages sent on time. |
Who it is for
Change and project leads, HR and internal communications teams, managers leading teams through change, and senior sponsors. No communications experience needed.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Change Communication counts toward 2 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA Professional Certification in Change Management: the core certification plus two specialized certifications, including this one.
Change Management
Change Communication
Adoption DesignHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Change Communication certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Change Communication certification?
Change Communication (IC-CHCM) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Help people make sense of change, start real conversations, and keep checking that your messages land.
How long is the Change Communication course?
One session of 3 live hours, in person or live online.
Does Change Communication count toward an ICA professional certification?
Yes. It counts toward the ICA Professional Certification in Change Management and ICA Communication Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Change Communication certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Change Communication certification badge.
Can my team take Change Communication together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Change Communication?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us