What you will be able to do
- Questions that test a training request before you agree
- A way to tell skill gaps apart from other barriers
- Clear success measures linked to the original need
- A clear way to say when training is not the answer
What we cover
| Topic | What you do |
|---|---|
| Diagnosing performance problems | Test what is causing the problem before you pick a fix. |
| Analysing needs with evidence | Separate wants from needs, using evidence and AI with care. |
| Defining what success looks like | Turn the need into success measures before you design. |
| Sharing your recommendation | Explain what training can and cannot fix, with evidence. |
Who it is for
Learning and development professionals, HR business partners, trainers, and managers who ask for or arrange training. Some experience of planning training helps.
How the course runs
- One session of 3 live hours
- In person or live online
How it counts toward an ICA professional certification
Diagnosing Learning & Performance Needs counts toward 3 professional certifications. An ICA professional certification is 1 core certification plus at least 2 of the specialized certifications listed for it, in any order. The same specialized certification can count toward more than one professional certification.
A suggested pathway
One way to earn the ICA People Management Professional Certification: the core certification plus two specialized certifications, including this one.
People Management
Diagnosing Learning & Performance Needs
Leadership StylesHow you earn your certification
- Attend every session in full and take an active part in every practice activity. Attendance is mandatory.
- Within 24 hours after class, Agile Visa registers the class and your details with ICA.
- ICA emails you to set up or open your ICA profile.
- Complete ICA's short post-class survey.
- ICA issues your verified Diagnosing Learning & Performance Needs certification badge.
Why learn with Agile Visa
Learn by doing
Short inputs, then real practice on one business case. You leave with work you can use.
Practitioner instructors
ICA authorized instructors who have done the work they teach.
Learn on your schedule
Live online across time zones, or a private class for your team.
Trusted worldwide
The largest, most trusted and most respected ICA accredited training provider globally.
Founded 2017. 75,000+ professionals across 140+ countries.
Register your interest
Tell us what you need and we will reply by email. You can also ask for a private class for your team, in person or live online.
Prefer WhatsApp? Message us on WhatsApp.
Frequently asked questions
What is the ICA Diagnosing Learning & Performance Needs certification?
Diagnosing Learning & Performance Needs (IC-DLPN) is a specialized certification from ICA, the International Certification Alliance (formerly ICAgile). Find out what is really behind a training request, gather the evidence, and recommend what will actually fix the problem.
How long is the Diagnosing Learning & Performance Needs course?
One session of 3 live hours, in person or live online.
Does Diagnosing Learning & Performance Needs count toward an ICA professional certification?
Yes. It counts toward the ICA People Management Professional Certification, ICA Teaching Excellence Professional Certification and ICA Analytical Thinking Professional Certification. Each ICA professional certification is 1 core certification plus at least 2 specialized certifications, in any order.
How do I earn the Diagnosing Learning & Performance Needs certification?
Attend the whole session and take an active part in every practice activity. Within 24 hours, Agile Visa registers the class with ICA. ICA emails you to open your ICA profile, you complete ICA's short survey, and ICA issues your verified Diagnosing Learning & Performance Needs certification badge.
Can my team take Diagnosing Learning & Performance Needs together?
Yes. Ask for a private class for your team, in person or live online, and tell us how many people and where they are.
Interested in Diagnosing Learning & Performance Needs?
Register your interest and we will contact you about dates, or ask for a private class for your team, in person or live online.
Register your interest Ask for a private class WhatsApp us