Custom GPTs, Assistants and Enterprise Knowledge Bots
Building assistants grounded in the organisation's own documents and processes, without writing production code. Every learner ships a working assistant for their own department.
Who it is for
AI champions, internal IT, knowledge management, operations and functional leads who want purpose-built assistants for their own teams.
What the course covers
- When a custom assistant beats a general chatbot, and when it does not
- Grounding an assistant in your own knowledge: document preparation and retrieval basics
- Designing instructions, tone, scope and refusal behaviour
- Connecting assistants to tools, data sources and actions
- Testing for accuracy, hallucination and scope creep before release
- Deployment, access control, feedback loops and ongoing maintenance
Frequently asked questions
Who is Custom GPTs, Assistants and Enterprise Knowledge Bots for?
AI champions, internal IT, knowledge management, operations and functional leads who want purpose-built assistants for their own teams.
How is the course delivered?
As a live, instructor-led private cohort for your team: 2 day(s), online by default, on site by arrangement, tailored to your industry and tools.
How is it priced?
Per engagement rather than per seat, based on group size, customisation and delivery mode. Tell us your team and goals and you get a written proposal, usually within one business day.
Looking for a certified AI foundation? ICP-FAI, Foundations of AI is the ICAgile-certified companion to every course here. For a phased organisation-wide programme, see the Enterprise AI Readiness Programme, or watch real class feedback from our cohorts.