What this course covers
Building assistants grounded in the organisation's own documents and processes, without writing production code. Every learner ships a working assistant for their own department.
Who it is for
- AI champions
- Internal IT
- Knowledge management
- Operations and functional leads who want purpose-built assistants for their own teams
What you will cover
1. When a custom assistant beats a general chatbot, and when it does not
2. Grounding an assistant in your own knowledge
Document preparation and retrieval basics.
3. Designing instructions, tone, scope and refusal behaviour
4. Connecting assistants to tools, data sources and actions
5. Testing for accuracy, hallucination and scope creep before release
6. Deployment, access control, feedback loops and ongoing maintenance
How it runs
2 days / 14 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.
HRD Corp claimable for eligible Malaysian employers.
Frequently asked
How much does Custom GPTs, Assistants and Enterprise Knowledge Bots cost in Malaysia?
This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.
Is this course HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.
Who is this course for?
AI champions. Internal IT. Knowledge management. Operations and functional leads who want purpose-built assistants for their own teams.
How long is Custom GPTs, Assistants and Enterprise Knowledge Bots?
2 days / 14 hours, delivered live and instructor-led, on site at your premises or online.
Who delivers the training?
Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.
Bring Custom GPTs, Assistants and Enterprise Knowledge Bots to your team
Private cohorts for your organisation, tailored to your sector. Tell us the group size and we will send a quotation.
Request a quoteLast reviewed 2026-08-24 by Prashant Shinde, Founder and Lead Trainer.