What Bank Negara Malaysia asks of bank staff and boards
Two BNM documents shape bank training plans in 2026.
RMiT: education for all staff
BNM's Risk Management in Technology (RMiT) policy document, in effect since 28 November 2025 and updated on 25 September 2026, has a section on security awareness and education. It asks for technology and cybersecurity awareness education for all staff at least once a year, with its effectiveness measured, and continuous training for staff in technology operations, cybersecurity and risk management.
RMiT: the board
RMiT also asks the board to take part in relevant cybersecurity awareness and training programmes, and asks financial institutions to give board members regular training and information on technology developments.
AI: a discussion paper, not yet a rule
BNM's August 2025 discussion paper on AI in the Malaysian financial sector is non-binding. It lists talent shortages among the challenges of AI adoption, and names upskilling existing staff and leadership capability in AI governance as areas for industry-wide effort.
We do not run cybersecurity awareness courses. Our AI, data and governance programmes sit alongside your cybersecurity programme, not in place of it.
Sources: BNM, Risk Management in Technology (PDF); BNM, Artificial Intelligence in the Malaysian Financial Sector, discussion paper (PDF). Checked 27 September 2026.
Programmes for banks
Every programme below is in our Malaysian catalogue and runs as a private cohort for your team. We tailor the mix in a Training Needs Analysis.
Banking knowledge and risk
- Banking and Financial Services Fundamentals2 days / 14 hoursHow banks work: products, risk and the regulatory frame in plain terms, for new entrants, operations staff and vendors.
- Credit Risk and Lending Fundamentals1 day / 7 hoursHow lending decisions are made and where they go wrong. Participants assess a real credit proposal.
- Anti-Money Laundering and Financial Crime Compliance1 day / 7 hoursCustomer due diligence, monitoring and reporting in practice, with realistic case discussion.
- Islamic Finance Principles and Products1 day / 7 hoursThe principles behind Islamic finance and how the main products are structured.
Governance and compliance
- Corporate Governance, Risk and Compliance Essentials2 days / 14 hoursHow governance, risk and compliance fit together, for people who must operate a framework.
- Enterprise Risk Management in Practice1 day / 7 hoursBuild and stress-test a risk register that changes decisions.
- Anti-Bribery, Anti-Corruption and Business Ethics1 day / 7 hoursThe conduct standards Malaysian organisations are held to, including the adequate-procedures expectation on commercial organisations.
- Personal Data Protection and Privacy Compliance1 day / 7 hoursHandling personal data lawfully, built around the Malaysian personal data protection regime.
AI with controls
- AI Governance, Ethics and Responsible Use1 day / 7 hoursThe policy and control environment that lets a bank adopt AI without unacceptable exposure.
- AI for Finance and Risk Teams2 days / 14 hoursAI for analysis, reporting and control, with verification and audit trail throughout.
- AI for Leaders and Executives1 day / 7 hoursA single intensive day for boards and executive committees: where AI creates value, what to fund, what to govern.
- Foundations of AI (ICP-FAI)2 days / 14 hoursAn ICAgile certification in AI basics, ethics, prompting and finding AI value.
Agile delivery and product (ICAgile)
- Agile Product Ownership (ICP-APO)2 days / 14 hoursProduct ownership as value maximisation rather than backlog administration.
- Agile Project and Delivery Management (ICP-APM)2 days / 14 hoursHow project and delivery management changes under agility, without losing control.
- Agility in Finance (ICP-FIN)2 days / 14 hoursLean-agile budgeting, funding and forecasting for finance teams.
- Lean Portfolio Management (ICP-LPM)2 days / 14 hoursConnect strategy to execution through lean funding, governance and continuous planning.
- Leading with Agility (ICP-LEA)2 days / 14 hoursLeadership as a personal practice first, then applied to leading real transformation.
- Business Agility Foundations (ICP-BAF)2 days / 14 hoursBusiness agility as an enterprise capability, not a delivery method.
Where banks start
Suggested starting points. Your Training Needs Analysis sets the final mix.
Boards and executive committees
RMiT asks for regular board training on technology developments. AI for Leaders and Executives is a single intensive day built for boards and executive committees. ESG for Directors and Senior Leadership covers the disclosures directors approve.
Islamic banks
Pair Islamic Finance Principles and Products with AI Governance, Ethics and Responsible Use. See AI for Islamic finance in Malaysia, and a Shariah-compliant AI product playbook, an engagement archetype rather than a named client.
Branch, operations and onboarding teams
Anti-Money Laundering and Financial Crime Compliance for staff who onboard customers, Customer Service Excellence for branch and contact centre teams, and AI for Everyone as the organisation-wide AI day.
How a programme runs
- Training Needs Analysis first. We start with a Training Needs Analysis so the programme targets your real capability gaps.
- On site or online. Programmes run on site at your premises anywhere in Malaysia, or online for teams across several locations. Content is tailored to your tools, your processes and the work your people already do.
- Certificates. ICAgile programmes lead to an ICAgile certification. Other programmes award an Agile Visa Certificate of Completion. Every programme includes full digital courseware and post-course support.
- Trainers. AI, Agile and leadership programmes are led by founder Prashant Shinde, an ICAgile accredited trainer and HRD Corp Accredited Trainer. Your proposal names the trainer for every programme.
Built for HRD Corp registered employers
Every programme is designed for in-house delivery around your real projects. Agile Visa Sdn Bhd is an HRD Corp registered Training Provider and its programmes are HRD Corp claimable under SBL-Khas for eligible employers. Claims are subject to HRD Corp approval and the Allowable Cost Matrix, and the grant application must be submitted before training begins. See how HRD Corp and SBL-Khas funding works.
- Check eligibility. Registered employers with 10 or more Malaysian employees contribute a 1% payroll levy, and that levy builds a balance you can use for approved training. Confirm your registration and levy balance first.
- Agree the programme. We share the programme details your grant application needs.
- Apply before training begins. Submit the SBL-Khas grant application on the HRD Corp portal before the first day of training.
- Train, then claim. Run the training, then submit the claim within 6 months of completion.
Step by step: the SBL-Khas claim flow.
Experience in banking
Agile Product Ownership (ICP-APO) is the programme delivered for NCBA Group in Kenya. Our founder's past consulting work with 30+ global enterprises includes Deutsche Bank and DBS.
Questions banks ask
Is bank training with Agile Visa HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp registered Training Provider and its programmes are HRD Corp claimable under SBL-Khas for eligible employers. Claims are subject to HRD Corp approval and the Allowable Cost Matrix, and the grant application must be submitted before training begins.
Does this training meet BNM RMiT requirements?
Meeting RMiT is each financial institution's responsibility. Our AI, data and governance programmes can form part of the technology education RMiT describes for staff and board members. We do not run cybersecurity awareness courses, so they sit alongside that programme, not in place of it.
Is BNM's AI discussion paper binding?
No. BNM describes its August 2025 discussion paper, Artificial Intelligence in the Malaysian Financial Sector, as a non-binding publication. It sets out BNM's proposed approach and invited feedback from the industry.
Do you run AML training for Malaysian banks?
Yes. Anti-Money Laundering and Financial Crime Compliance is a one-day programme on customer due diligence, monitoring and reporting, with realistic case discussion. It runs as a private cohort for your team.
Can you train Islamic banking teams?
Yes. Islamic Finance Principles and Products covers the principles behind Islamic finance and how the main products are structured. Teams adopting AI can add AI Governance, Ethics and Responsible Use.
Can the training run at our premises?
Yes. Programmes run on site at your premises anywhere in Malaysia, or online for teams across several locations.
What language is the training delivered in?
Delivered in English. Trainers for Arabic, Spanish, Bahasa Malaysia, German or French can be arranged for company cohorts on request.
More industries and programmes: Financial services · Public sector and GLCs · Telecommunications · AI trainings · All programmes
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