What this course covers
A practical day on finding why something failed. Participants run a real failure through several techniques and see how quickly a plausible answer replaces a correct one.
Who it is for
- Quality, engineering and operations staff
- Supervisors handling incidents
- Anyone who writes or reviews corrective actions
What you will cover
1. Why first answers are usually wrong
The bias toward blame and toward the most recent change.
2. Five whys done properly
Where the technique works, and the point at which it stops being evidence.
3. Fishbone and cause mapping
Structuring a search so you do not stop at the first branch.
4. Evidence and verification
Proving a cause rather than asserting it.
5. Corrective versus containment
Stopping the bleeding is not the same as fixing the cause.
6. Writing an action that closes
Owner, date, verification and how you will know it worked.
How it runs
1 day / 7 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.
HRD Corp claimable for eligible Malaysian employers.
Frequently asked
How much does Root Cause Analysis and Corrective Action cost in Malaysia?
This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.
Is this course HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.
Who is this course for?
Quality, engineering and operations staff. Supervisors handling incidents. Anyone who writes or reviews corrective actions.
How long is Root Cause Analysis and Corrective Action?
1 day / 7 hours, delivered live and instructor-led, on site at your premises or online.
Who delivers the training?
Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.
Bring Root Cause Analysis and Corrective Action to your team
Private cohorts for your organisation, tailored to your sector. Tell us the group size and we will send a quotation.
Request a quoteLast reviewed 2026-08-24 by Prashant Shinde, Founder and Lead Trainer.