What this course covers
How a quality management system works in practice, and why most of them decay into paperwork. Participants map a real process and write the controls that would actually hold it.
Who it is for
- Quality and compliance staff
- Process and production supervisors
- Managers preparing for certification or audit
What you will cover
1. What a management system is for
Consistency of output, not a shelf of documents.
2. The process approach
Mapping a real process end to end and finding where quality is actually decided.
3. Documented information that earns its keep
Writing procedures people follow instead of procedures people sign.
4. Risk-based thinking
Putting controls where failure is likely and costly.
5. Internal audit
Auditing to find problems rather than to confirm compliance.
6. Corrective action that sticks
Root cause versus the first plausible cause, and how to tell them apart.
How it runs
2 days / 14 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.
HRD Corp claimable for eligible Malaysian employers.
Frequently asked
How much does Quality Management Systems and ISO 9001 Practice cost in Malaysia?
This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.
Is this course HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.
Who is this course for?
Quality and compliance staff. Process and production supervisors. Managers preparing for certification or audit.
How long is Quality Management Systems and ISO 9001 Practice?
2 days / 14 hours, delivered live and instructor-led, on site at your premises or online.
Who delivers the training?
Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.
Bring Quality Management Systems and ISO 9001 Practice to your team
Private cohorts for your organisation, tailored to your sector. Tell us the group size and we will send a quotation.
Request a quoteLast reviewed 2026-08-24 by Prashant Shinde, Founder and Lead Trainer.