What this course covers
Improving flow in teams that cannot plan in sprints. Particularly effective for service and operational functions that are drowning in concurrent work.
Who it is for
- Operations
- Support
- Shared services
- Marketing
- HR and any team with continuous inbound demand rather than projects
What you will cover
1. Flow, queues and why starting more work makes everything slower
2. Designing a board that reflects how work actually moves
3. Work-in-progress limits and the conversations they force
4. Classes of service, expedites and managing unplanned demand
5. Flow metrics
Cycle time, throughput, ageing and forecasting from data.
6. Running the operational cadences that keep a Kanban system improving
How it runs
1 day / 7 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.
HRD Corp claimable for eligible Malaysian employers.
Frequently asked
How much does Kanban for Knowledge Work cost in Malaysia?
This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.
Is this course HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.
Who is this course for?
Operations. Support. Shared services. Marketing. HR and any team with continuous inbound demand rather than projects.
How long is Kanban for Knowledge Work?
1 day / 7 hours, delivered live and instructor-led, on site at your premises or online.
Who delivers the training?
Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.
Bring Kanban for Knowledge Work to your team
Private cohorts for your organisation, tailored to your sector. Tell us the group size and we will send a quotation.
Request a quoteLast reviewed 2026-08-24 by Prashant Shinde, Founder and Lead Trainer.