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Soft Skills & Professional Effectiveness · 1 day / 7 hours

Emotional Intelligence at Work

Understanding and managing your own emotional responses at work and reading other people accurately, applied to everyday professional situations.

Duration1 day / 7 hours
LevelAll levels
FormatIn-house or live online
CertificateAgile Visa Certificate of Completion

What this course covers

Understanding and managing your own emotional responses at work and reading other people accurately, applied to everyday professional situations.

Who it is for

  • All staff
  • The non-managerial companion to the leadership emotional intelligence programme.

What you will cover

What emotional intelligence is and why it predicts workplace effectiveness

Self-awareness

Recognising your triggers and patterns.

Managing frustration, stress and reaction in the moment

Empathy and understanding colleagues' perspectives accurately

Building trust and strong working relationships

Handling criticism, setbacks and workplace disappointment

How it runs

1 day / 7 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.

HRD Corp claimable for eligible Malaysian employers.

Frequently asked

How much does Emotional Intelligence at Work cost in Malaysia?

This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.

Is this course HRD Corp claimable?

Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.

Who is this course for?

All staff. The non-managerial companion to the leadership emotional intelligence programme..

How long is Emotional Intelligence at Work?

1 day / 7 hours, delivered live and instructor-led, on site at your premises or online.

Who delivers the training?

Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.

Bring Emotional Intelligence at Work to your team

Private cohorts for your organisation, tailored to your sector. Tell us the group size and we will send a quotation.

Request a quote

Last reviewed 2026-09-02 by Prashant Shinde, Founder and Lead Trainer.