What this course covers
The everyday communication skills that determine whether work goes smoothly or generates rework and friction.
Who it is for
- All staff at every level
- Frequently the foundation programme in an organisation-wide soft skills curriculum.
What you will cover
The communication model and where messages actually break down
Active listening
The levels, and what most people mistake for listening.
Questioning skills for clarity, depth and understanding
Non-verbal communication and reading it accurately
Adapting your style to different personalities and seniority
Communicating clearly under time pressure and in conflict
Cross-functional and cross-cultural communication pitfalls
How it runs
1 day / 7 hours, delivered live by the founder, on site at your premises anywhere in Malaysia or online for distributed teams. Content is tailored to your tools, your processes and the work your people already do.
HRD Corp claimable for eligible Malaysian employers.
Frequently asked
How much does Effective Communication and Active Listening cost in Malaysia?
This programme runs as a private, in-house cohort for your team, priced per engagement rather than per seat. Tell us the group size and format and we will send a quotation.
Is this course HRD Corp claimable?
Yes. Agile Visa Sdn Bhd is an HRD Corp Registered Training Provider, so this programme is HRD Corp claimable for eligible Malaysian employers, subject to your levy balance and HRD Corp approval of the grant application.
Who is this course for?
All staff at every level. Frequently the foundation programme in an organisation-wide soft skills curriculum..
How long is Effective Communication and Active Listening?
1 day / 7 hours, delivered live and instructor-led, on site at your premises or online.
Who delivers the training?
Prashant Shinde, founder of Agile Visa, an ICAgile accredited trainer and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.