Description
AI for Customer Insights
Explore how AI can deepen your understanding of your customers with this fast-paced, practical micro-credential.
- Gain Hands-on AI Experience – Apply AI tools in your real-world context or a provided case study to generate actionable customer insights.
- Turn Insights into Action – Translate AI-powered insights into product development, customer engagement strategies, and business decisions.
- Build Ethical Awareness – Learn to assess both the opportunities and ethical risks of using AI for customer profiling and decision-making.
By the end of this course, you’ll know how to use AI tools to collect customer insights and how to use these insights for strategic decision-making.
Time Commitment
3 Hours
Audience
Product managers, product owners, business analysts, marketing & sales professionals
Key Benefits-
Practical Skills, Immediate Impact
Use AI to uncover customer insights tailored to your organization or product.
Globally Recognized Credential
Earn a badge backed by ICAgile’s trusted reputation.
Affordable and Renewal-Free
ICAgile’s micro-credentials never expire and have no renewal costs.
Learn on Your Terms
Short courses and flexible formats are designed to fit your schedule.
