Agile Insights & Glossary
What is Value Stream Mapping (VSM)?
Value Stream Mapping is an enterprise exercise to visualize the exact sequence of steps—from customer request to value delivery—identifying bottlenecks and waste.
In traditional organizations, work sits in queues between siloed departments (e.g., waiting for QA, waiting for compliance). VSM highlights these wait times, which often account for 85% of total delivery time.
By mapping the current state and designing a lean future state, Enterprise Coaches can restructure teams to eliminate handoffs, dramatically reducing time-to-market. It is the foundational step before implementing frameworks like SAFe or LeSS.
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