Who this course is for
Grow your most important accounts. Account planning, stakeholder mapping and value delivery that expand revenue and retention, delivered by the founder.
- Key account and strategic account managers
- Sales professionals managing major clients
- Customer success and post-sales teams
- Sales leaders building an account-growth motion
What you will learn
Module 1: What makes an account strategic
Segment accounts and decide where to invest.
Module 2: Account planning that drives growth
Build a living account plan with goals, whitespace and actions.
Module 3: Stakeholder and relationship mapping
Map power and influence, and build multi-threaded relationships.
Module 4: Delivering and proving value
Quarterly business reviews and value stories that justify expansion.
Module 5: Retention, expansion and risk
Spot churn risk early, and grow accounts responsibly.
Learn from the founder
Prashant Shinde
Twenty plus years of training delivery and 75,000+ professionals trained across 140+ countries. Prashant designs and leads every Agile Visa flagship programme and partners with organisations across Malaysia as a strategic learning and development advisor.
Upcoming cohorts
| Cohort | Format | Status |
|---|---|---|
| Monthly public cohorts, Kuala Lumpur and online | 2 days / 14 hours, blended | Open for registration |
| Private in-house cohort, your dates | On site at your office | Book a date |
Confirmed public cohort dates are shared on enquiry. Private cohorts run on dates that suit your team.
Frequently asked questions
How much does Key Account Management cost in Malaysia?
This programme runs as a private, in-house cohort priced per engagement.
Is this course HRD Corp claimable?
Our founder, Prashant Shinde, is HRD Corp Accredited Trainer. Agile Visa is not yet an HRD Corp registered training provider, so these programmes are not HRD Corp claimable at this time.
Who is this course for?
Key account and strategic account managers. Sales professionals managing major clients. Customer success and post-sales teams. Sales leaders building an account-growth motion.
Who delivers the training?
The programme is founder designed by Prashant Shinde, an ICAgile accredited and HRD Corp Accredited Trainer with 20+ years of delivery and 75,000+ professionals trained across 140+ countries.
Last reviewed: 8 June 2026 by Prashant Shinde, Founder, ICAgile accredited and HRD Corp Accredited Trainer.
Run this as a private cohort for your team
We deliver Key Account Management as an in-house cohort built around your real projects and tools, starting with a Training Needs Analysis. Structured for HRD Corp registered employers.
Talk to us about a cohort