How does Cognitive Process Mining apply to VSM?

Traditional VSM often starts with 'how we think we work.' Cognitive Process Mining, however, uses AI to analyze event logs from IT systems (e.g., issue trackers, CRM, ERP, CI/CD) to reconstruct the *actual* sequence of activities and their timings. This data-driven approach can reveal deviations from intended processes, shadow IT, and unexpected bottlenecks that manual mapping might miss.

By applying machine learning algorithms to these event logs, practitioners can automatically generate a visual representation of their value streams, complete with actual process paths, rework loops, and precise timing metrics. This provides an unbiased, evidence-based foundation for VSM, highlighting where value is truly being delivered and where significant waste or inefficiency exists.